Shipping and Returns
Shipping
Continental USA
FREE Standard shipping for orders over $125!
Otherwise shipping starts at just $4.99 per order. Here are our shipping rates & times:
| Type | Product | Cost |
|
Standard (3-5 Business Days) |
Stainless Steel Litter Box |
$12.99 flat fee (no matter how many you buy) |
|
Standard (5-7 Business Days) |
All other products | Based on number of products ordered. Starts at just $4.99! |
|
Two Day (2 Business Days) |
All products, except for the Stainless Steel Litter Box. | Based on number of products ordered (starts at just $9.99!) |
Products are shipped directly from our warehouses here in the USA to you. Shipping applies to all the contiguous United States (excludes Alaska, Hawaii & Puerto Rico). Unfortunately, at the present time, we do not ship to Alaska, Hawaii & Puerto Rico.
Shipping & delivery days are Monday-Friday.
International
Countries we ship to:
Stainless Steel Litter Boxes currently ship to the following countries: Canada, China, France Germany, Japan, South Korea, & Ireland.
All Other products will ship to the following countries: Brazil, Canada, China, France, Germany, Japan, South Korea, United Kingdom, & Ireland.
Please Take Note:
1. Oversized items cannot be shipped internationally. Oversized items include:
2. International orders for products other than the Stainless Steel Litter Box cannot exceed $39.99 USD.
3. The maximum number of Stainless Steel Litter Boxes that can be shipped internationally is two.
4. When trying to checkout you may receive the message: "No shipping rates found for this address." Please Note: We do not support all combination of products being shipped together internationally. For example the Stainless Steel Litter Boxes will not ship with other products.
5. You will have to settle any import duties and tariffs in order for customs to release the shipment and have it delivered to you. Customs or the carrier will contact you once the shipment arrives in your country.
International Rates For The Stainless Steel Litter Box:
| Number of Litter Boxes | Shipping Fee |
| 1 | $49.99 |
| 2 | $69.99 |
Delivery Time: Normally 6-18 Business Days. Can take up to 45 days
International Rates For Other Products:
| Order Total | Shipping Fee |
| Up to $15.00 | $12.99 |
| $15.00 - $23.99 | $17.99 |
| $24.00 - $35.00 | $32.99 |
| $35.01 - $39.99 | $39.99 |
Delivery Time: Canada and Europe: 4-15 business days. Rest of the world: 8-15 business days
Returns
We offer FREE returns as well! We are confident that you will love our products just as much as we do, however, if for any reason you are not 100% satisfied, please contact us here and we will be sure to make it right. Please include your order number on the form.
NOTE: You have 30 Days from the date of purchase to request a return.
No COVID-19 Delays
We are currently not experiencing any delays on outbound shipments due to covid-19.